Privacy Policy for Skyntellis
Introduction
Welcome to Skyntellis! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. By using our services, you agree to the terms of this policy.
Skyntellis provides innovative solutions for health and wellness. We understand the importance of privacy, especially concerning sensitive health information. This policy is designed to be transparent about our practices and empower you with control over your data.
Data We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.
- Health Information: If you choose to share it, we may collect information related to your health, such as dietary preferences, fitness goals, or specific health concerns, to personalize product recommendations or services. This information is always handled with the utmost care and confidentiality.
- Technical Data: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, operating system, referral source, pages visited, and time spent on pages.
- Usage Data: Information about how you use our website, products, and services, including search queries, viewing preferences, and interaction patterns.
- Communication Data: Records of your communications with us, including emails, chat messages, and customer support inquiries.
We collect this data through various methods, including direct input from you, automated technologies (like cookies), and third-party services.
How We Use Your Data
Your data is used to provide you with a seamless and personalized experience. Specifically, we use your data for the following purposes:
- To Provide and Maintain Our Services: Fulfilling your orders, processing payments, delivering products, and managing your account.
- To Personalize Your Experience: Tailoring product recommendations, content, and offers based on your preferences and health goals.
- To Improve Our Website and Services: Analyzing usage patterns and feedback to enhance website functionality, product offerings, and user experience.
- For Communication: Sending you order confirmations, shipping updates, newsletters (if you opt-in), and responding to your inquiries.
- For Marketing and Promotions: Informing you about new products, special offers, and events that may be of interest to you. You can opt out of marketing communications at any time.
- For Security and Fraud Prevention: Protecting our website and users from fraudulent activities and ensuring the integrity of our systems.
- For Legal Compliance: Adhering to applicable laws, regulations, and legal processes.
Data Sharing
We do not sell your personal data to third parties. However, we may share your information with certain trusted third parties under specific circumstances:
- Service Providers: We work with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These may include payment processors, shipping companies, marketing platforms, and IT service providers. These providers are obligated to protect your data and only use it for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity. We will notify you before your personal data becomes subject to a different privacy policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We ensure that all third parties we work with adhere to strict data protection standards.
Your Rights
You have several rights regarding your personal data. We are committed to upholding these rights:
- Access: You have the right to request copies of your personal data we hold.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies
Our website uses "cookies" to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site, improve navigation, and deliver personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them).
We use cookies for:
- Essential Website Functionality: To enable core features like shopping carts and user login.
- Performance and Analytics: To gather information about how visitors use our website, which helps us improve its performance and design.
- Personalization: To remember your preferences and provide a more personalized experience.
- Advertising: To deliver relevant advertisements to you based on your browsing habits.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website. For more detailed information, please refer to our Cookie Policy.
Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please do not hesitate to contact us:
- Email: [email protected]
- Phone: +1 (234) 567-890